a9piso Terms and Conditions for Filipino Players

To register and use a9piso, you must be at least 21 years of age, as required under Philippine gaming regulations. You must be a resident of or physically located in the Philippines at the time of registration and during gameplay. Each player is permitted to hold only one account — duplicate accounts are not allowed and may result in suspension. When you register, you agree to provide accurate, complete, and up-to-date personal information, including your full legal name, date of birth, and a valid contact number or email address. a9piso reserves the right to verify your identity at any point and to request supporting documents such as a government-issued ID. Accounts found to contain false or misleading information may be suspended or permanently closed without prior notice. It is your responsibility to keep your login credentials secure and to notify us immediately if you suspect unauthorised access to your account.

a9piso supports deposits and withdrawals in Philippine pesos (PHP) through GCash, Maya, and local Philippine bank transfers. All transactions are processed in PHP, so there are no currency conversion fees for Filipino players. Minimum and maximum deposit and withdrawal amounts are displayed on the platform at the time of transaction and may be updated periodically. Withdrawals are subject to identity verification — you must complete the KYC (Know Your Customer) process before your first withdrawal can be processed. Processing times vary depending on the payment method selected: GCash and Maya withdrawals are typically faster, while bank transfers may take one to three business days. a9piso does not accept payments from third parties — all deposits must come from a payment account registered in your own name. Any attempt to use another person's payment account may result in the suspension of your a9piso account pending investigation.

All players on a9piso are expected to engage with the platform honestly and in good faith. The use of automated software, bots, scripts, or any other tool designed to gain an unfair advantage over other players or the platform is strictly prohibited. Collusion between players — including coordinating bets or sharing account access — is also forbidden and may result in permanent account closure and forfeiture of any balance. Any attempt to exploit technical errors, glitches, or loopholes in the platform's games or systems must be reported to our support team immediately; exploiting such errors for personal gain is considered a breach of these Terms. a9piso monitors gameplay patterns and reserves the right to void bets or winnings that are determined to have resulted from prohibited conduct. Players found to be in breach of fair play rules will be notified and given an opportunity to respond before any final action is taken, except in cases of serious or repeated violations. We are committed to maintaining a fair and enjoyable environment for all Filipino players on the platform.

a9piso is committed to promoting responsible gaming among all Filipino players and provides tools to help you manage your activity on the platform. You may request deposit limits, session time limits, or a temporary or permanent self-exclusion at any time by contacting our support team at [email protected]. Self-exclusion requests are processed promptly and, once confirmed, prevent access to your account for the duration you have specified. If you believe your gaming activity is becoming harmful to yourself or others, we strongly encourage you to visit our Responsible Gaming page for guidance and local support resources available in the Philippines. Players who have self-excluded must not attempt to open new accounts during the exclusion period — any such accounts will be closed and balances returned. a9piso does not market directly to players who have self-excluded or who have indicated they wish to reduce their gaming activity. The welfare of our players is a priority, and we take all responsible gaming requests seriously and act on them without delay.

a9piso collects and processes personal data in accordance with our Privacy Policy, which is available at /privacy-policy. The personal information you provide during registration — including your name, contact details, and payment information — is used solely for the purposes of operating your account, processing transactions, verifying your identity, and complying with applicable Philippine regulations. We do not sell your personal data to third parties. Your data may be shared with payment processors, identity verification providers, and regulatory bodies where required by law. You have the right to request access to the personal data we hold about you, and to request corrections if any information is inaccurate. All data is stored securely and in compliance with applicable data protection standards. For full details on how your data is collected, used, and protected, please refer to our Privacy Policy page.

a9piso provides its platform on an "as available" basis and does not guarantee uninterrupted access to games or services at all times. We are not liable for losses arising from technical interruptions, connectivity issues on the player's end, or circumstances beyond our reasonable control. Players are responsible for ensuring that their use of the platform complies with any local laws or regulations applicable to them in their specific location within the Philippines. a9piso reserves the right to amend these Terms and Conditions at any time. When material changes are made, we will notify registered players via email or an on-platform notice, and the updated Terms will take effect from the date specified in the notification. Continued use of the platform after the effective date of any changes constitutes acceptance of the revised Terms. If you do not agree with any updated Terms, you should stop using the platform and contact support to close your account.